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INK Chrome Extension Complete User Guide


INK Chrome Extension Installation

The INK Extension Popper

What You Can Do with the INK Extension Popper

Switching Between Personal and Team Plans

How to Use the INK Chrome Extension

Basic Troubleshooting

INK Chrome Extension is not Working

Can’t Switch to Team Plan on the INK Extension Popper

INK Chrome Extension Results are not Loading




INK Chrome Extension Installation

  1. Go to the INK extension’s store on the Chrome Web Store
  2. Click Add to Chrome
  3. Click Add extension from the store popup
  4. Chrome will install the extension, initiating the INK extension onboarding process. You need to log in using your INK account or sign up if you don’t have one yet.
    1. Login/Signup Screen
    2. Onboarding Screens
    3. Tutorial

    4. Final screen shows shortcuts to 8 of the most popular sites where you can try the INK extension right away. Just click any of the icons.

 

The INK Extension Popper

  1. To open the INK extension popper, just look for the plugin icon on the far right-side of the Chrome browser address bar and click it.
  2. Select the INK extension from the list

  3. By default, the INK extension should sync automatically with the User Panel (app.inkforall.com). If you’re logged into the User Panel, your INK extension should also be logged in with the same account.
     
    1. In the event that the INK extension fails to sync with the User Panel, just click Login from the extension popper and sign in with your INK account.

What You Can Do with the INK Extension Popper

Profile Avatar - Click this avatar to switch between accounts (Personal or Team)

INK AI Writing Software - Click this to know how INK can help you get more SEO traffic

INK AI Web Tools - Click this to gain access to INK’s over 60 AI Writing tools

Tutorial - Click this to know more about the INK Chrome extension’s rewrite features

Helpdesk - Click this to access INK’s knowledge base

Referral Code - Copy and share this code with your friends and family members to get free INK Points

Manage Account - Click this to access your account from the User Panel (app.inkforall.com/account)

 

Switching Between Personal and Team Plans

  1. Open the INK Chrome extension popper
  2. Click your profile avatar
  3. Select which plan you want to use from the list of accounts
  4. Go back to the extension popper’s main view and the plan beside your profile avatar should be updated

 

How to Use the INK Chrome Extension

  1. Visit any of your favorite page (eg. Google Docs)
  2. Check the INK Chrome extension and make sure that you enable it on the page where you are going to use it.
  3. Type your content.
  4. Highlight the content section (e.g., phrase, sentence, paragraph) that you want to rewrite. You would see the INK extension icon popping up at the end of the highlighted text.
  5. Click the INK extension icon to see rewrite recommendations.
  6. Just click any of the rewrite recommendations from the list. It will automatically overwrite/replace your original text.
  7. You may use the INK Chrome extension to expand or simplify your text or rewrite it to sound formal or casual.

 

Basic Troubleshooting

INK Chrome Extension is not Working

In the event that the INK Chrome extension fails to work or stops working on the page/website that you are visiting, do any of the following:

  1. Check the INK extension popper and see if the INK extension is enabled for the page/website where you are using. If it is not, enable it and try again.
  2. Refresh the page and try again.
  3. Sign out of the extension and log in again after 10 seconds.
  4. Do a hard refresh of the page:
    1. Hold Ctrl and press F5 (Windows)
    2. Hold CMD and Shift, then press R (Mac)
  5. Clear browser cache.
  6. Uninstall the INK Chrome extension and reinstall the most recent version from the Chrome Web Store.

 

Can’t Switch to Team Plan on the INK Extension Popper

By default, the INK Chrome extension account should sync with the user account logged into the User Panel (app.inkforall.com/account). You may switch between your personal or team account by opening the INK Extension popper and clicking your profile avatar. That will open the Account list and from there, you can select which plan you want to use.

In the event syncing fails or your Team plan is not showing on the Account list, you may do the following:

  1. Open the INK Extension popper and sign out of your account. Log in again after 10 seconds.
  2. Make sure that you have accepted the team invite sent to your email.
    1. If you didn’t receive the invitation, ask the Team owner to resend it to your email.
  3. Make sure that you are signing in to the INK Chrome extension with the account you used to accept the team invitation.

 

INK Chrome Extension Results are not Loading

Here’s what you can do if the INK extension fails to load rewrite recommendations:

  1. Check if your internet connection is stable.
  2. Reset the INK Chrome extension by disabling it for 10 seconds, then enabling it again.
  3. Refresh the page/website where you are using the extension.
  4. Sign out of the extension and log in again after 10 seconds.
  5. Do a hard refresh of the page:
    1. Hold Ctrl and press F5 (Windows)
    2. Hold CMD and Shift, then press R (Mac)
  6. Clear browser cache.
  7. Uninstall the INK Chrome extension and reinstall the most recent version from the Chrome Web Store.
  8. Check if there is a system outage here: https://status.inkforall.com

 

Note:

For other issues not mentioned above, please report them via the following channels:

 

Please include in your report a description of the issue you experienced, screenshots or a video related to the issue, and the website URL where the issue occurred.

 

Thank you for using the INK Chrome extension! :)