I’m sorry you’ve run into this issue. 

Did you see this page?

If not, please attempt to download INK again.

If this is where you got hung up, then I think I can help. 

Your virus software is interfering with your download.

You’ll need to add INK to your virus software’s whitelist.

If you’re using Avast. Here are the steps:

Open your virus software.
Go to Settings » General
Find the tab ‘Exclusions‘ and add inkforall.com to the ‘Urls‘ tab. Please note ‘http://’ will be added automatically.
Please restart your Avast software to ensure that your exclusion is permanent.

You should be able to continue your INK install.
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